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Full ace online beta issues

Posted: Mon May 10, 2010 5:11 pm
by kschoice
This is the topic where all issues you may encounter with Full Ace online beta should be reported.

This means that if the program ever crashes, gets stuck, or behaves incorrectly, you should report it here.
Please be clear as whether this is a crash (program closes itself with or without a message), a lockdown (program remains open but everything is stuck), or if it behaves unexpectedly.
Please try to explain the circumstances of the problem as thoroughly as possible, especially describing what happens on both sides of the connection.

Your bug reports will help us reach a stable online version faster.
Thank you ! :)

Re: Full ace online beta issues

Posted: Sun May 16, 2010 9:04 pm
by Bomber76
My problem in the beta and online'.... when I'm going to quit the game crashes with this message:

Image

Re: Full ace online beta issues

Posted: Sun May 16, 2010 9:10 pm
by kschoice
Bomber76 wrote:My problem in the beta and online'.... when I'm going to quit the game crashes with this message:


Thank you for reporting this problem. However, showing this message doesn't help us, as it is the generic message displayed when the game crashes. However, it would be great if you would follow the instructions it gives (sending the mentioned files in an e-mail).

Re: Full ace online beta issues

Posted: Mon May 17, 2010 5:30 pm
by Bomber76
With the update of the beta now online, I have more 'crashes when I close the game, thanks to all
Andrea :D

Re: Full ace online beta issues

Posted: Mon May 17, 2010 5:41 pm
by kschoice
Bomber76 wrote:With the update of the beta now online, I have more 'crashes when I close the game, thanks to all
Andrea :D


You mean "no more crashes", right ? :wink:

Re: Full ace online beta issues

Posted: Mon May 17, 2010 5:51 pm
by Bomber76
kschoice wrote:
Bomber76 wrote:With the update of the beta now online, I have more 'crashes when I close the game, thanks to all
Andrea :D


You mean "no more crashes", right ? :wink:

Sure, no longer crashes'...thanks :D

Re: Full ace online beta issues

Posted: Thu Jun 17, 2010 8:29 pm
by zahnfreak
Hello!

After the update yesterday, I can see my opponents on the host list, but when i click on the Button "Join Game", I see my avatar and my opponent and attempting to connect to the server. After 2 or 3 trials, it is then no longer connected to the main server and I can not even make an exhibition game.

The old beta version is still running perfectly.

Hope the info helps.

Re: Full ace online beta issues

Posted: Thu Jun 17, 2010 8:33 pm
by kschoice
zahnfreak wrote:Hello!

After the update yesterday, I can see my opponents on the host list, but when i click on the Button "Join Game", I see my avatar and my opponent and attempting to connect to the server. After 2 or 3 trials, it is then no longer connected to the main server and I can not even make an exhibition game.

The old beta version is still running perfectly.

Hope the info helps.


If you experience that, then maybe automatic port forwarding doesn't work for you and/or your partner. In that case, forcing port 50000 in the settings menu could restore the game working like before.
Thank you for that feedback, let me know.

Re: Full ace online beta issues

Posted: Thu Jun 17, 2010 9:02 pm
by zahnfreak
No, changed it to 50000, but there is still no contact to the Main Server. Hmm...

Re: Full ace online beta issues

Posted: Thu Jun 17, 2010 9:05 pm
by kschoice
zahnfreak wrote:No, changed it to 50000, but there is still no contact to the Main Server. Hmm...


You're confusing me. I thought you were able to reach the main server. Besides I have no information on the server side showing you tried to connect with port 50000. :?

Re: Full ace online beta issues

Posted: Thu Jun 17, 2010 9:18 pm
by zahnfreak
A while ago I also had contact with the main server!

So, it's now for about 2 hours no more contact to the main server, either 0 or using port 50000, the old beta version I have contact with the main server.

No idea why this is so.

Re: Full ace online beta issues

Posted: Thu Jun 17, 2010 9:22 pm
by kschoice
zahnfreak wrote:A while ago I also had contact with the main server!

So, it's now for about 2 hours no more contact to the main server, either 0 or using port 50000, the old beta version I have contact with the main server.

No idea why this is so.


In the old beta version there was no main server. Does the new version identify you as a registered customer properly ?

Re: Full ace online beta issues

Posted: Thu Jun 17, 2010 9:30 pm
by zahnfreak
NO! That´s the problem! That´s what i meant!

Re: Full ace online beta issues

Posted: Thu Jun 17, 2010 9:34 pm
by kschoice
zahnfreak wrote:NO! That´s the problem! That´s what i meant!


Server log shows me you've successfully logged about 5 hours ago. Nothing has changed on the server side since. I am as confused as you are. Besides, I'm leaving tomorrow during a week.

Re: Full ace online beta issues

Posted: Thu Jun 17, 2010 9:57 pm
by zahnfreak
NOW IT WOKRS AGAIN! Turn my Router off and on again, now there isn´t still a problem with the "license-connection". Have now to try if there isn´t any online game issue too.

see ya!