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license authentication failed
Posted: Thu Jun 07, 2012 9:34 pm
by bucket
entered my code and i get this message just bought yesterday
i get the email to download full version but I have no way to re-enter my code ?
please help
do not run a firewall
only show folders models ,sounds and data when i unzip file
Re: license authentication failed
Posted: Thu Jun 07, 2012 10:13 pm
by kschoice
bucket wrote:entered my code and i get this message just bought yesterday
i get the email to download full version but I have no way to re-enter my code ?
please help
do not run a firewall
only show folders models ,sounds and data when i unzip file
Please remove file licence.dat in the game folder and in your user's Application Data folder and try to re-enter it.
Re: license authentication failed
Posted: Thu Jun 07, 2012 11:31 pm
by bucket
user's Application Data folder where do i find this folder like i said I only show
folders models ,sounds and data
Re: license authentication failed
Posted: Thu Jun 07, 2012 11:37 pm
by bucket
this is all i see when i unzip
see attached file
Re: license authentication failed
Posted: Thu Jun 07, 2012 11:50 pm
by Urgentemente
For the Application Data folder, unless you have moved it elsewhere, it will normally be under:
C:\Users\<username>\Local Settings\Application Data
where <username> is whatever the name of the user you are logged onto windows as ..
(This is on a Windows 7 machine, but it should be similar on earlier versions)
Re: license authentication failed
Posted: Fri Jun 08, 2012 12:43 am
by bucket
Re: license authentication failed
Posted: Fri Jun 08, 2012 7:29 am
by bucket
After a reinstall of windows 7 I got the full version to WORK
thx
Re: license authentication failed
Posted: Fri Jun 08, 2012 11:04 am
by Urgentemente
No problem, I'm a 'bit' (understatement..) of an IT geek.
Full reinstall of windows sounds a bit drastic tho, at least it doesn't take as long as the older versions , especially if you install from a USB stick to a SSD (then it really flies!)
Re: license authentication failed
Posted: Wed Dec 26, 2012 12:53 am
by simtennisplayer
Hi, I'm having this same problem. I just can't activate the game on my laptop.
I bought the game a couple of years ago.
Please help me. Thank you.
PS: I already tried deleting the license.dat file from every possible folder, but it just won't do anything.
Re: license authentication failed
Posted: Wed Dec 26, 2012 9:58 am
by kschoice
simtennisplayer wrote:Hi, I'm having this same problem. I just can't activate the game on my laptop.
I bought the game a couple of years ago.
Please help me. Thank you.
PS: I already tried deleting the license.dat file from every possible folder, but it just won't do anything.
If you don't get a screen at startup asking you to enter your license number, then there is a licence.dat remaining somewhere.
If you do get a screen, enter your license number carefully and it should work.
Re: license authentication failed
Posted: Thu Dec 27, 2012 1:46 am
by simtennisplayer
Thanks a lot.
You were right. There was still a licence.dat file fooling around somewhere.
Working fine now.
Regards.
Re: license authentication failed
Posted: Thu Dec 27, 2012 10:09 am
by kschoice
No problem.