Unable to pay for the game ? Please post here

This forum is dedicated to problem reports and questions about Full Ace buying process
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q. reese
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Re: Unable to pay for the game ? Please post here

Postby q. reese » Fri Dec 10, 2010 10:24 pm

No problem! You are soooooo welcome. It goes to show how good Galatic Guild is! :D
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Re: Unable to pay for the game ? Please post here

Postby Thucysincarne » Sun Dec 26, 2010 12:57 am

I tried to buy the game, but the email wouldn't send. I tried an email from Hotmail, Yahoo, Gmail, AOL, and also one from my university and one from my ISP. None worked. Each said the email was invalid. Is there something else that could be preventing it from going through?

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Re: Unable to pay for the game ? Please post here

Postby q. reese » Sun Dec 26, 2010 6:33 am

Thucysincarne wrote:I tried to buy the game, but the email wouldn't send. I tried an email from Hotmail, Yahoo, Gmail, AOL, and also one from my university and one from my ISP. None worked. Each said the email was invalid. Is there something else that could be preventing it from going through?


Wow. I do not know man. I would say try them again. At best, do contact kschoice (admin for the game). He has another way around this problem; I'm sure.
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Re: Unable to pay for the game ? Please post here

Postby Thucysincarne » Sun Dec 26, 2010 7:31 am

q. reese wrote:
Thucysincarne wrote:I tried to buy the game, but the email wouldn't send. I tried an email from Hotmail, Yahoo, Gmail, AOL, and also one from my university and one from my ISP. None worked. Each said the email was invalid. Is there something else that could be preventing it from going through?


Wow. I do not know man. I would say try them again. At best, do contact kschoice (admin for the game). He has another way around this problem; I'm sure.


Guess I'll wait for him to respond.

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Re: Unable to pay for the game ? Please post here

Postby q. reese » Sun Dec 26, 2010 9:10 am

Thucysincarne wrote:
q. reese wrote:
Thucysincarne wrote:I tried to buy the game, but the email wouldn't send. I tried an email from Hotmail, Yahoo, Gmail, AOL, and also one from my university and one from my ISP. None worked. Each said the email was invalid. Is there something else that could be preventing it from going through?


Wow. I do not know man. I would say try them again. At best, do contact kschoice (admin for the game). He has another way around this problem; I'm sure.


Guess I'll wait for him to respond.


Yea. Mine did not work at first. Then, I tried it for a second time 30-45 minutes later. Finally, the email came through only to my Yahoo account. :)

I was good to go then.
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Re: Unable to pay for the game ? Please post here

Postby kschoice » Sun Dec 26, 2010 9:13 am

Thucysincarne wrote:I tried to buy the game, but the email wouldn't send. I tried an email from Hotmail, Yahoo, Gmail, AOL, and also one from my university and one from my ISP. None worked. Each said the email was invalid. Is there something else that could be preventing it from going through?


Have you been able to enter the captcha as well as your e-mail ?

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Re: Unable to pay for the game ? Please post here

Postby Thucysincarne » Sun Dec 26, 2010 8:28 pm

kschoice wrote:
Thucysincarne wrote:I tried to buy the game, but the email wouldn't send. I tried an email from Hotmail, Yahoo, Gmail, AOL, and also one from my university and one from my ISP. None worked. Each said the email was invalid. Is there something else that could be preventing it from going through?


Have you been able to enter the captcha as well as your e-mail ?


Yes, I did.

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Re: Unable to pay for the game ? Please post here

Postby kschoice » Sun Dec 26, 2010 8:31 pm

And it says the email is invalid ? That's weird. Make sure you use caps when entering the captcha as a wrong captcha will falsely display an "invalid email" error.

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Re: Unable to pay for the game ? Please post here

Postby Thucysincarne » Sun Dec 26, 2010 11:25 pm

kschoice wrote:And it says the email is invalid ? That's weird. Make sure you use caps when entering the captcha as a wrong captcha will falsely display an "invalid email" error.


Ah, ok. Most of those kinds of messages aren't case-sensitive so I thought this one wasn't either. :oops:

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Re: Unable to pay for the game ? Please post here

Postby kschoice » Sun Dec 26, 2010 11:28 pm

Thucysincarne wrote:
kschoice wrote:And it says the email is invalid ? That's weird. Make sure you use caps when entering the captcha as a wrong captcha will falsely display an "invalid email" error.


Ah, ok. Most of those kinds of messages aren't case-sensitive so I thought this one wasn't either. :oops:


The form should display an appropriate error message though, so I definitely can't blame you.


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