Problems with my licence. Help me please!. (solved)

[BUNBURY]

Hello, I bought and registered the game two days ago, these two days I have played with normality, but today on having opened the game the following message goes out for me:




"La verificación de la autenticidad de su licencia ha fallado. Por lo tanto las funcionalidades de la versión completa están desactivadas".

In english: "The check of the genuineness of his license has failed. Therefore the functionalities of the complete version are deactivated"


What is happening? I have emptied the whole content of the game to the wastebasket, have installed again and everything is still equal... Help me please and sorry for my english.

[kschoice]

I am guessing your licence file is corrupted. I am about to release (in the following minutes) a new version (4.4. of the game.
If I'm right, this version should ask you to enter your licence number on startup. Once you have seen that, you may either do that or leave the game and copy your original licence file in the game directory again.

[BUNBURY]

Hello, I am sorry to say that I continue with the same problem
I eliminate the game, return to extract the .rar and the same message goes out for me on my license.

The game does not ask me to introduce my licence number on startup.

A question: What file have I to copy in the directory of the game?, I do not have any file, have my number of license but he does not ask me to write it.
I have not received any file to copy, only I have a code with my number of license in my mail.

Help me and thanks you very much

[kschoice]

Hello, I am sorry to say that I continue with the same problem
I eliminate the game, return to extract the .rar and the same message goes out for me on my license.

The game does not ask me to introduce my licence number on startup.

A question: What file have I to copy in the directory of the game?, I do not have any file, have my number of license but he does not ask me to write it.
I have not received any file to copy, only I have a code with my number of license in my mail.

Help me and thanks you very much

Did you update to the latest version of the game, 4.4.8 ?

[BUNBURY]

I believe that if, I eliminated the game, I copy again the .rar in a folder, and now in the low right corner it me appears 4.4.8

[kschoice]

I believe that if, I eliminated the game, I copy again the .rar in a folder, and now in the low right corner it me appears 4.4.8

Please send your licence.dat file to postmaster at fullacetennis dot com.

[BUNBURY]

What have I to send and to that direction?, Remand the mail where I have my licence?.
To where sending please?

[BUNBURY]

I do not have a file licence.dat.
I have the mail with my number of reference and my activation code. Him sending the mail?

[kschoice]

I do not have a file licence.dat.
I have the mail with my number of reference and my activation code. Him sending the mail?

OK, just try to launch the game again and let me know when you did.

[BUNBURY]

I have just loaded the game and everything is still equal...

I have sent the mail that I received to postmaster@fullacetennis.com

[kschoice]

I have just loaded the game and everything is still equal...

I have sent the mail that I received to postmaster@fullacetennis.com

I answered you.

[BUNBURY]

Thank you very much!
I have copied the new file .exe in the directory of the game and on having initiated he has asked for my code of activation.
Now everything is perfect

A question: to initiate the game must I him give to the new file fullacebunbury.exe or to the former fullace.exe?, Can I eliminate the old file?.

And another thing: me a message has appeared saying to me that the game has been in two equipments in less than 24 hours, Only I have proved it here But everything is perfect now, infinite graces K's Choice . I am grateful for it to you very much!

[kschoice]

Thank you very much!
I have copied the new file .exe in the directory of the game and on having initiated he has asked for my code of activation.
Now everything is perfect

A question: to initiate the game must I him give to the new file fullacebunbury.exe or to the former fullace.exe?, Can I eliminate the old file?.

And another thing: me a message has appeared saying to me that the game has been in two equipments in less than 24 hours, Only I have proved it here But everything is perfect now, infinite graces K's Choice . I am grateful for it to you very much!

No problem. I advise you use the old exe from now on. You may keep the other one in case the problem appears again, until I release another version, which will include the change I made for you.

[BUNBURY]

Thank you genius!, and I am sorry to have bothered you.
The response to my problem has been fantastic and it is grateful.

[kschoice]

Thank you genius!, and I am sorry to have bothered you.
The response to my problem has been fantastic and it is grateful.

Best way to thank me is to make many Spanish players try and appreciate Full Ace !